Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The second step in the journey of restoration is inspection and assessment. Once the call is made our technicians will respond to your need with urgency. Our team will do the work of understanding the scope and needs of your particular situation. We'll also work to address any immediate needs that are currently causing damage, like identifying the source of water and working to extinguish the flow of water to prevent any further damage. 

Our teams use advanced equipment and tools to check moisture levels. Rightly understanding the affected areas helps us limit the scope of the project and save you money. 

Inspecting and assessing the property is not an overly involved process, but it is important. It's the foundation for everything that follows. 

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction